Ask A Librarian

Since its establishment in 1895, the Allen County Public Library has been a cornerstone of knowledge and exploration for our community. Today, it encompasses the Main Library in downtown Fort Wayne and thirteen satellite locations serving both urban and rural areas.

​

The library's Genealogy Center stands as the nation's premier public research facility for family history, offering extensive physical and digital archives alongside expert guidance from knowledgeable staff.

​

In partnership with the Friends of the Lincoln Collection, the newly constructed Rolland Center preserves and presents the vast historical legacy of Abraham Lincoln through original documents, photographs, and multimedia resources.

​

Annually, ACPL welcomes millions of visitors while circulating over 3.9 million items, with more than half of Allen County residents maintaining active library memberships.

Your story matters to us!

Share how our library has touched your life.

Need inspiration? Consider these prompts:

Has the library helped you secure employment or launch a venture?

​

How has our institution strengthened your connection to the local community?

​

Which books, programs, or services hold special significance for you?

​

How has the library fostered meaningful family bonds?

​

What aspects of the library do you cherish most?

​

Why did you choose to become a library member?

Multilingual submissions are warmly welcomed.

Connect with a librarian via our reference service or email at ask@acpl.info.

​

For genealogical inquiries, explore our  Genealogy Center. Contact details: genealogy@acpl.info or call (260) 421-1225.

​

Live Chat Reference

24/7 virtual assistance ensures support whenever it suits your schedule.

​

Reference Hours:

Mon-Fri: 8 AM–11 PM ET

Sat: 9 AM–9 PM ET

Sun: 12 PM–5 PM ET

Available in multiple languages for diverse needs.

Privacy Protection

All patron information remains strictly confidential per legal requirements and institutional policies.

Response Expectations

We prioritize timely replies, aiming for resolution within 48 hours. Technical delays may occur during exceptional circumstances.

​

Inclusivity Commitment

Our digital platforms adhere to WCAG 2.1 AA standards, continuously enhancing accessibility features.

Feedback regarding accessibility challenges helps us improve our services.

Home Services & Digital Access

Free material delivery supports those unable to visit physically. Our Audio Reading Service provides accessible content for individuals with visual impairments or reading difficulties.

Learn more about Library at Home: Explore Services

Discover additional resources through our  Audio Reading Service.

Contact Details: Email ask@acpl.info | Phone (260) 421-1200

900 Library Plaza, Fort Wayne, IN 46802